Terms & Conditions
Reservations: With your reservation we do require a valid credit or debit card details for our cancellation policy.
Cancellations: We require 24 hour’s notice for upto 4 people and 48 hours notice for 5 plus people if you wish to cancel or change the booking. Otherwise we’ll have to charge £25 per person to the card provided.
We hold tables for 15 minutes after your reservation time before offering them to other customers. If you are expecting to arrive late, please let us know so we can keep the table available for you.
Amendments: If you want to add another friend or if someone can’t make it, please let us know at least 48 hours ahead and we will do our best to fit extra guests in. If your numbers decrease, please let us know, otherwise we’ll have to charge you for their menu.
Our restaurant: Burgers and Fish restaurant is a great place to celebrate in, but as we are sometimes limited for space, if your table is between 12-20 guests we will have to accommodate your guests across two or three separate tables. We’ll do everything we can to keep your tables close, whilst considering other diners.
If you have any dietary requirements, please let us know in advance, so our staff can accommodate you.
Exclusive Use: If you would like to book our restaurant for parties, events, wedding venue, ect. Please call our restaurant for rates and menu information.
Alcohol: If you look under 25, please do not be offended if we ask you for proof of age when you order alcohol. Please bring your photographic ID.
High chairs: High chairs are available for children between the ages of 6 months and 3 years. Please let us know at the time of booking if you require a high chair, as we have a very limited amount.
Dogs: See our full extended dogs policy at the restaurant.
Low Season: We allow well behaved dogs at lunch and dinner, no more than one dog per household at management discretion. We reserve the right to refuse your dog at any time. If your dog behavior will change during your visit (barking, aggressive behavior, etc) we will have to ask you to remove the dog from the restaurant. You must inform our staff if you want to bring a dog.
High Season: We don’t accept any dogs, at any time, lunch or dinner. (July-August)
Disabled access: As our restaurant is on the first floor, so we have 15 steps to conquer. At this stage we can not offer any lift facilities. Please call for advice.
Payment protection policy:
If a customer leaves the restaurant without paying, Burgers & Fish restaurant reserves the right to charge the provided credit card for the full amount of the unpaid bill plus transaction fee.
Customers will be notified of the charge via the contact information provided at the time of the booking.
In the event that a charge is declined or disputed without valid cause, Burgers & Fish restaurant reserves the right to pursue collections through legal channels, which may include engaging a collections agency or filing a claim in small claims court.
Privacy policy: When you provide personally identifiable information. Our company may use it to provide you with ongoing information about new events, competitions etc.
We will not rent, sell or lease this personally identifiable information to other companies or individuals. You have a right to access, rectify, modify and delete any data referring to you. Just contact us via email or telephone.
Payment: We accept VISA, MasterCard and other major card providers. We don’t take cash payments. Unfortunately we can’t accept American Express or cheques.
Transport: We strongly recommend booking taxis in advance as they can be fully booked on the day, please get in touch for local numbers.